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OUR COMMITMENT
CORPORATE SOCIAL RESPONSIBILITY
Since its opening in 2009, the property was clear that it did not want to be just a hotel, it wanted to be an establishment that would contribute to reinforcing the socio-cultural identity of its surroundings, working on its long-term economic viability in order to contribute to the distribution of socio-economic benefits among all the social agents involved. And all this with the conviction of ensuring that people are the most important thing and in line with our mission, vision and values.
The Gran Hotel Don Manuel aims to become the highest quality hotel in the city in the segment and category in which it competes, working on the value of people.
That the value of our brand is based on the experience of our internal and external customers, and therefore the whole organisation works to achieve not only a good stay for our external customers and a great motivation for our internal customers, but also an unforgettable experience for both.
The privileged location of our establishment together with our culture of continuous improvement and innovation make us a hotel with its own personality, involved in the sustainability of our environment and our social responsibility towards it.
As an independent hotel and a reference in the city, we face the future with passion and enthusiasm, responsibility y transparencyand knowing how to value the trust and independence that comes from a job well done.
Working on the value of people involves fostering creativity, empathy, unity and the involvement and talent of our staff, our company's greatest asset.
Our personality of clear commitment to the quality y excellence in our processes is marking a future based on the principles of responsibility socialWe see sustainability and the circular economy as business imperatives.
Perseverance in the training of our team and in the innovation technology defines our growth strategy.
In short, our corporate culture will ensure that the experience of our external and internal customers is unforgettable and sustainable in the human aspect as well.
We are the first hotel in Extremadura to be certified in Corporate Social Responsibility.
We aim to contribute actively and voluntarily to economic, social and environmental improvement.
Supply chain
- 90 % of our products are from Km 0.
- We work with seasonal products.
Use of environmentally friendly paper. - Ecological Amenity Dispensers.
Boosting the local economy
- The 70% of our suppliers are local.
Boosting the local economy
- We work with management tools that guarantee staff and clients the appropriate processes and protocols to ensure the quality and sustainability of the services offered.
Supporting local culture
- We contribute to the dissemination of our cultural and gastronomic heritage.
Social actions
- We contribute to the development of the local community by collaborating with associations, foundations and social projects, focused on vulnerable people, with functional diversity and/or cultural deficiencies.
Work environment
- Our employees benefit from more favourable working conditions than those required by law. We promote training.
Participation
- We have effective communication channels that link us with our stakeholders.
Corporate transparency
- We work with management tools that guarantee staff and clients the appropriate processes and protocols to ensure the quality and sustainability of the services offered.
Energy
- All our luminaires are energy-saving.
- Motion sensors.
- We calculate the carbon footprint per person.
- Recharging points in our car park.
- Use of natural gas in our boilers.
Water
- Monthly record of water consumption.
- Replacement of bathtubs with shower trays.
- Change of towels and sheets on request.
Waste
- Digitalisation and process innovation.
- Sorting and segregation of waste in the respective containers.
- Implementation of circular economy principles.
- Periodic maintenance and servicing of electronic devices.
None of the actions would make sense and would not have been possible without the company's main asset: its employees.
rooms
Our rooms are spacious and decorated in a modern, friendly and intimate style, designed for you to rest and connect with the origin of our land, Extremadura.
flats
In the city centre, two minutes from the historic centre. Enough space and freedom to come and go at any time and with the coverage and services of a large hotel.