When choosing a hotel when you go on a trip, you want your experience to be as pleasant and comfortable as possible in terms of value for money.
But to achieve this, the hotel must have a number of key elements defined to make guests feel at home.
The 7 key issues you need to consider
Centrally located hotel
It is not only about satisfying the guest with the service, but also that your hotel has a series of qualities that they are looking for when they stay there. In our experience, what our guests appreciate the most is our ideal location that allows them to have the most touristic places in Cáceres less than five minutes away.
Gran Hotel Don Manuel is located less than five minutes away from the Monumental City of Cáceres (Old Town). If you stay at our hotel, you won't need to take the car or public transport as you will have everything at your fingertips.
The importance of good customer service
One of the most important elements a hotel must have is qualified staff who are friendly, attentive and helpful at all times, from check-in to check-out.
Knowing how to handle complaints and claims in the best possible way, with a lot of tact and care, will undoubtedly be a differentiating aspect.
At GHDM, we take care of every detail to ensure you have an unforgettable experience. We love to take care and pamper our guests.
Cleaning and maintenance
It is as basic as it is elementary. Cleanliness is an essential element in a hotel. Nothing should be neglected: common areas, rooms, leisure areas... In addition, the maintenance of the hotel facilities, such as lighting, plumbing, heating and gardens must be in perfect condition.
Quality of food and drink
A decisive aspect when choosing a hotel is the food (and drink, of course). Healthy and varied options for all tastes and needs should be offered.
In our restaurant OriginWe provide personalised attention and exceptional service, thanks to a highly trained team. We value the quality of fresh and local ingredients, and we want our customers to enjoy a unique and memorable culinary experience, preparing traditional dishes with a touch of innovation and personalisation that will not leave you indifferent.
When we go on holiday to a hotel, we expect to be able to relax and relax. To have everything at our fingertips.
A hotel should offer a series of comforts and services that make guests feel special. At GHDM we have free wifi, spa so you can relax after a day of sightseeing around the city, gym so you can continue with your daily routines, private parking, among others.
Pet friendly hotel
Although they seem to be adapting more and more and there are already a large number of hotels that give the green light to our furry friends, unfortunately, this is not the norm.
When you want to go on a family holiday and you have to leave a family member ashore, it's not ideal.
At Gran Hotel Don Manuel We don't like to leave any member of the family without a holiday and that's why we are more than happy to accept your pet in our hotel.
Experiences
A hotel that offers you the opportunity to explore the most fascinating corners of the city, guiding you to its most special corners and giving you access to unique experiences. From historical walks through the cobbled streets to gastronomic tours that awaken your senses, you will feel part of the city, not just another tourist.
Having the possibility of booking activities at the hotel gives you comfort and security, as they are designed by experts in the area who know every detail and special corner of the region. This way, you can enjoy every moment to the fullest without worrying about planning everything on your own.
We'll take care of your rest, help you get your strength back or make sure you enjoy our cuisine. The rest is up to you. And while you're with us, don't miss the opportunity to get to know our Extremadura even better.
We are waiting for you!